General Terms of Use
1. Who We Are
DockAdventures (“DockAdventures,” “we,” “our”) is an online marketplace that helps travelers—cruise guests and non-cruise visitors—discover and book tours, shore excursions, and activities. We do not operate, own, or control the activities listed on our site.All experiences are provided by independent third-party operators (each, an “Operator”). When you book, you enter a contract directly with the Operator, not DockAdventures.
2. Acceptance & Changes
By accessing or using our website, you agree to these Terms. We may update them at any time by posting a revised version. Continued use means you accept the changes. If you do not agree, please stop using the Services.
3. Marketplace Only; No Liability for Activities
DockAdventures’ role is limited to listing, discovery, and (where applicable) facilitating booking and payment processing on behalf of Operators. We are not responsible for the acts, omissions, safety, equipment, insurance, premises, transportation, scheduling, or pricing of any Operator.Participation in any activity is at your own risk and is governed by the Operator’s own terms, waivers, and policies.
4. Assumption of Risk & Release
Outdoor, adventure, and travel activities can be hazardous. By booking or participating, you acknowledge and voluntarily assume all risks—known and unknown—associated with the activity, including injury, illness, property damage, and events beyond anyone’s control (weather, wildlife, terrain, transportation delays, etc.). You release and discharge DockAdventures, its owners, employees, and affiliates from any claims or liabilities arising from or related to your participation in an activity. Your rights against an Operator remain as allowed by law.
5. Guest Responsibilities
- Confirm that you (and anyone in your party) meet the Operator’s age, health, fitness, experience, and equipment requirements.
- Arrive on time at the correct meeting point with valid ID, tickets, and any required documentation (e.g., cruise credentials).
- Follow all instructions from the Operator and comply with local laws.
- Disclose relevant medical conditions and carry personal medication.
- Arrange and maintain appropriate personal travel/medical/accident insurance.
6. Cruise Itineraries & Timing
Cruise ship schedules and port calls can change. DockAdventures does not guarantee compatibility with cruise itineraries and is not responsible for missed departures, late returns, or schedule changes. Always allow ample buffer time and verify details with your cruise line and Operator.
7. Cancellations, Modifications & Refunds
Cancellation and refund rules are set by each Operator and shown at booking. Weather, safety, minimum headcount, or force majeure may require an Operator to modify or cancel an activity. Any refunds or credits are provided by the Operator according to their policy. DockAdventures may help coordinate, but we are not the party issuing refunds unless explicitly stated at checkout.
8. Pricing, Taxes & Fees
Prices, inclusions, and availability are set by Operators and may change without notice before you book. Taxes, port fees, or surcharges may apply. Obvious errors (e.g., misprints) are not binding.
9. Accuracy of Information
We aim to keep listings current, but descriptions, photos, schedules, and availability come from Operators and other sources. We do not warrant that content is accurate, complete, or error-free.
10. Prohibited Conduct
- Fraudulent bookings, chargeback abuse, or misuse of promotions;
- Posting unlawful, harmful, or infringing content;
- Scraping, reverse engineering, or interfering with the site;
- Violations of applicable laws or third-party rights.
11. Intellectual Property
The DockAdventures website, brand, and content (excluding Operator materials) are protected by intellectual-property laws. You may not copy, distribute, or create derivative works without our written consent.
12. Disclaimers; Limitation of Liability
THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOCKADVENTURES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, DATA, OR GOODWILL), OR FOR INJURY, DEATH, OR PROPERTY DAMAGE OCCURRING DURING ANY ACTIVITY. OUR TOTAL AGGREGATE LIABILITY RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) USD $100.
13. Indemnification
You agree to indemnify and hold DockAdventures harmless from claims, losses, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, your misuse of the Services, or your participation in an activity.
14. Governing Law & Disputes
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-laws rules. Courts located in Illinois shall have exclusive jurisdiction, unless otherwise required by consumer-protection law.
15. Contact
Questions? Contact us at support@dockadventures.com.